DORA - Door to door information for air travelers | 2016 Publication type A4 Conference proceedings Author(s) Willing Jan-Niklas, Bellver Munoz Patricia, Kutvonen Antero Tourism, Leisure and Hospitality Management Transportation Software Information Systems Management of Technology and Innovation Management Information Systems
The value of human interaction in service channels | 2017 Publication type A1 Journal article (refereed), original research Author(s) Immonen Mika, Sintonen Sanna, Jouni Koivuniemi Tourism, Leisure and Hospitality Management Marketing Business, Management and Accounting (miscellaneous) Management of Technology and Innovation Management Information Systems LUT Business School
